At Freecom we offer robust support for our customers. We don't operate premium rate lines and all our technical and sales staff are highly trained experienced staff based in the UK.

We welcome you to contact us by phone, email or the traditional post. If you have technical problem we advise you that logging the problem in or calling us will be the quickest way to resolve your issue.

All our services are monitored 24/7 so on the rare occasion there is a global problem out of office hours, rest assured we’ll be working to rectify it.

Our offices are open 9am to 5pm Monday to Friday. We will respond within business hours unless in the case of a major service incident.

Contact Details

Freecom Internet Services Limited
E4 Hagley Court North
The Waterfront
Level Street
Brierley Hill

Tel: 0844 4936 636*

Fax: 0844 4720 033*

*Calls cost 7p per minute plus your phone company's access charge

Additional Company details

Company number: 06657464

VAT Number: GB 978 6092 61